Japan: The greying of email
Jan 15, 2009
Web-based email more popular among older users…
In further proof that email is fast becoming an “old people” communication channel, a report released today by ComScore shows that the fastest growth of web-based email use in Japan is among the +55 crowd. (88 percent increase over the last year.) Internet users between the ages of 45-54 also contributed to significant growth in email usage, increasing 20 percent to 5.5 million visitors in November, while their usage increased 108 percent to 108 minutes per visitor.
…while younger users communicate increasingly in other ways
On the other hand, those under 35 show very little increase or even a decrease in visits to web-based email. The most dramatic decline was among 15-24 year olds, with a 7 percent fewer visitors to webmail services and a 34-percent decrease in minutes per visitor.
ComScore concludes:
1- Alternate communication channels, including social media and email over mobile devices, are increasingly popular among young people.
2- As the demographic composition of online users continues to expand, marketers will have the opportunity to reach and influence audiences online that previously were only reachable through offline media.
The raw stats:
Email Category Age Demographic Analysis
November 2008 vs. November 2007
Total Japan, Age 15+ – Home and Work Locations*
Source: comScore World Metrix
Total Unique Visitors (000) Minutes per Visitor
Nov-2007 Nov-2008 % Change Nov-2007 Nov-2008 % Change
Total Audience 26,493 32,396 22 67.7 84.7 25
Persons – Age
Persons: 15-24 5,289 4,900 -7 70.3 46.1 -34
Persons: 25-34 7,307 7,557 3 57.8 63.9 11
Persons: 35-44 5,568 7,386 33 63.8 80.0 26
Persons: 45-54 4,576 5,511 20 51.8 107.6 108
Persons: 55+ 3,753 7,042 88 108.7 120.6 11
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* Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs
Japan’s top 5 email sites:
Top 5 Email Sites by Number of Unique Japanese Visitors
November 2008 vs. November 2007
Total Japan, Age 15+ – Home and Work Locations*
Source: comScore World Metrix
Property
Total Internet: Total Audience 54,153 59,198 9
e-mail
Yahoo! Mail 21,838 26,891 23
Windows Live Hotmail 8,528 7,135 -16
Google Gmail 1,714 2,720 59
Goo Mail
Nifty Mail
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* Excludes traffic from public computers such as Internet cafes or access from mobile phones or PDAs.










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